Cancellation & Group Policy
Group purchases of 3 or more passes are eligible for a 22% discount off the current standard single rate. To take advantage of group pricing, your group roster must be finalized prior to onsite registration. Group discounts will be applied retroactively as new registrants are added to the original group. However, no
Please note, no cancellations or refunds will be issued for attendees registered under the group discount program. Should the need arise, we would be happy to substitute another member of your organization for an existing registration. Please submit group substitution requests via email to firstname.lastname@example.org, or by contacting Erin Dowd, email@example.com or by phone at 312-572-6280.
Cancellation and refund requests must be made in writing and emailed to firstname.lastname@example.org
Please note, no cancellations or refunds will be issued for attendees registered under the group discount program. However, one-for-one replacements of existing group members with new ones can be made at any time without a penalty. Please submit group replacement requests via email to email@example.com.
Cancellation Requests received by Tues, April 25th, 2023, will receive a 100% refund, minus a 3% credit card processing fee.
• Substituting another person for an existing registration from the same company can be done at any time without penalty by e-mailing firstname.lastname@example.org.
• In lieu of a refund, you can also transfer your paid registration to a future DC360 Event upon request.